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Terms & Conditions

Last Updated: November 2025

Welcome to Digital Marketing Kashmir. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully.

1. Introduction

These Terms & Conditions govern your use of our website and any services provided by Digital Marketing Kashmir (“we”, “our”, “us”). By using our website or working with us, you acknowledge that you have read and agree to these terms.

2. Services Provided

Digital Marketing Kashmir offers:

  • Social Media Marketing

  • PPC Advertising

  • Web Development

  • Branding & Design

  • Content Creation

  • AI & Automation

  • And more…

Each service may have its own timelines, deliverables, and payment requirements.

3. Project Requirements

To begin any project, clients must provide accurate information, including:

  • Business details

  • Branding materials (if available)

  • Access to platforms (social media, website, ad accounts)

  • Clear requirements or goals

We are not responsible for delays caused by missing or delayed inputs from the client.

4. Payments

  • Payments must be made as per the agreed proposal or invoice.

  • All upfront or milestone payments are non-refundable once work has begun.

  • Monthly marketing services must be paid in advance.

  • Late payments may pause or delay project delivery.

5. Revisions & Changes

  • Projects include a limited number of revisions as specified in the proposal.

  • Major changes or new requirements after approval may require additional payment.

  • Revisions must be requested within the project timeline.

6. Project Timelines

  • Estimated timelines are provided at the start of the project.

  • Delays caused by the client (late responses, missing access, new changes) may extend timelines.

  • We aim to deliver on time but do not guarantee deadlines if external factors interfere.

7. Ownership & Rights

  • Once full payment is received, ownership of final deliverables (website, graphics, content) is transferred to the client.

  • We may use completed projects in our portfolio unless the client requests otherwise.

8. Use of Third-Party Tools

We may use third-party tools (hosting, plugins, analytics, ad platforms).

We are not liable for:

  • Issues caused by third-party services

  • Downtime

  • Account restrictions or suspensions by Facebook/Google/etc.

9. Marketing & Advertising Results

We do not guarantee:

  • Specific sales

  • Exact leads

  • Follower growth

  • Search engine ranking positions

Digital marketing performance depends on various external factors including competition, budget, industry, and platform behavior.

We guarantee:

  • Professional execution

  • Transparent reporting

  • Best-practice strategies

10. Termination of Services

We may terminate a project if:

  • Payments are not received on time

  • The client violates our policies

  • There is repeated miscommunication or unreasonable demands

Clients may terminate services with prior written notice, but payments already made are non-refundable.

11. Confidentiality

We keep all client information private and secure. Clients must not share our pricing, processes, or confidential materials with others.

12. Limitation of Liability

Digital Marketing Kashmir is not liable for:

  • Loss of revenue

  • Platform bans or restrictions

  • Hosting/server issues

  • Domain or hosting expiration

  • Loss caused by incorrect client inputs

Our liability is limited to the amount paid by the client for the specific service.

13. Updates to Terms

We may update these Terms & Conditions at any time. Updated versions will be posted on this page with a revised date.

14. Contact Us

For questions about our Terms & Conditions, contact us:

✉️ disturbrealitykashmir@gmail.com

📞 +91 9103794069

📍 Lal Chowk, Srinagar, Jammu & Kashmir